CL
Curr L

1 reviews | Active since Oct 2023

04 Dec 2024, 18:51

Bad,ridiculous customer service.

I have had such a bad experience at studio 88 Canal walk today. The cashier is working on the floor assisting customers while the floor staff is standing around. We stood by the till points for ten minutes ,with no line,just standing there,nobody assisting us but seeing us standing there to do an exchange. The staff member Zintle has such a ***** attitude,she don't belong in retail. Nobody helping the customers but the cashier that must be at the till points. This is ridiculous. They just standing around . I feel disgusted and Zintle still come with an attitude saying I must not come and shout there . Jhoo I have been in retail for 10 years and what I have experienced there is the lowest of the lowest. I would really like to talk to the area manger in charge of the Canal walk store. You can contact me on ***

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Replies (1)
Studio 88
Studio 88's reply05 Dec 2024, 07:51
Official
Dear Curr,

Thank you for taking the time to send this message. We apologise for the unpleasant experience and any inconvenience caused; it has been sent to the Regional Manager.


Yours in style, 
Studio 88 Customer Service