LN
Lapolohang N
1 reviews | Active since Sept 2009
30 Sept 2025, 09:48
Bad/Poor customer service
I placed 2 online orders(ST-*** &ST-***) on the 23rd of September 2025....an hour later I called in to cancel the first order ST-***..... also sent email cancellation for this order and refund....
On Friday 26th I received my parcel but it was for the order I cancelled, I phoned customer service and was told it was online department error.....and to my disappointment I was then advised the items I requested were out of stock...
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Studio 88's replyOfficial
30 Sept 2025, 13:00Dear Lapolohang,
This is to confirm that we have received your message. We apologize for any inconvenience caused. Our online Customer Service will be in contact with you shortly to give you feedback in regard to your order.
Yours in style,
Studio 88 Customer Service
This is to confirm that we have received your message. We apologize for any inconvenience caused. Our online Customer Service will be in contact with you shortly to give you feedback in regard to your order.
Yours in style,
Studio 88 Customer Service
Studio 88's reply30 Sept 2025, 13:00
Official
Dear Lapolohang,
This is to confirm that we have received your message. We apologize for any inconvenience caused. Our online Customer Service will be in contact with you shortly to give you feedback in regard to your order.
Yours in style,
Studio 88 Customer Service
This is to confirm that we have received your message. We apologize for any inconvenience caused. Our online Customer Service will be in contact with you shortly to give you feedback in regard to your order.
Yours in style,
Studio 88 Customer Service