BAD SERVICE

BAD SERVICE EVER THEY TILL SLIP DOES NOT SHOW WHEN YOUR LAY-BY IS DUE AND I DID NOT RECEIVE A SMS TO SAY MY LAY-BY HAS EXPIRED WHAT IS WORSE IS THAT ON THE SLIP IT DOES`NT TELL YOU WHAT IS GOING TO HAPPEN SHOULD YOU NOT COME COLLECT IN TIME AND NOW THE SHOP IS TAKING MY MONEY FOR FREE ......IF THEY WERE TO CHARGE ME FOR ADMIN ILL UNDERSTAND ONLY IF THEY HAD SEND ME A REMINDER!!!!