Bad service

I bought a pair of sneakers on Friday at Studio 88 Kathu branch I put on sneakers aroun and stepped out unfortunately sneakers were big and uncomfortable I returned put on old pair of elllese sneakers.Monday I tried to make exchange in store and I got the worst customer service ever the staff were backing each other insisting I can't exchange sneakers saying sneakers was cleaned I never immersed sneaker in water in water only a damp cloth as I did inform them I did step out of house with sneakers on we staying in a rural area hence the reason for me to wipe of dust. Logged concern with head office and they came to same conclusion that there no refund they sent pictures of sneakers as I lefty them in store cause I was avoiding the scuffle between myself and this rude staff.ifbone can be on the phone addressing you as customer and pause to continue and pause continue it's ********* I'm strongly doubting the authenticity of their sneaker as I did not even spent 19 minutes their inner sole lifting and changing shape as if they were worn for long periods. This experience made me to do research on what to look out for to verify authencity of sneakers if they are not ****s.

Never will I ever set foot in any Studio 88 again same applies to my family. I'm more wiser now and will spend my hard earned money were I will get value for money.

Feel likes advertising a big Mac burger just to realize it's actually a small bun. Its hight time we educate each other's on what to look eg stitching.EAN. Scanning barcodes etc cause it seems it's not only the guy on the street but also big companies roofing us out there

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