SM
Sade M

1 reviews | Active since Oct 2024

14 Oct 2024, 16:30

Bad service

Canceling a layby at studio Kalahari mall is a mission. I have been waiting 4 days just to get my layby canceled. They have no customer service and they are not willing to help the customer. Everything I go I need to hear they don't have money in their till. Their problem is a customer's problem they can't solve a problem.

0
Replies (2)
Studio 88
Studio 88's reply15 Oct 2024, 07:26
Official
Dear Sade,

 We apologise for the frustration you experienced while attempting to cancel your layby at Studio Kalahari Mall, we value your feedback and are committed to improving our service. Our customer service team will be in touch. 

Yours in style,
Studio 88 Customer Service
SM
Sade M's update19 Oct 2024, 01:33
Reviewer Update
Dear Studio 88,

Today is the 19 Oct 2024, I still haven't heard anything from u. I need to call everyday I need to take taxi to get there to get my money. I'm very unhappy this is bad waiting 2 weeks and counting to cancel my layby.