RM
Refilwe M

1 reviews | Active since Jul 2021

23 Aug 2021, 15:25

Bad service

Iam not happy with the service at studio 88 I bought a dress and tekkies at central city studio 88 so I went to studio 88 soshanguve crossing to exchange and to refund so I didn't get size I wanted the area manager telephonically said I must go to central city for refund their shop does not have money am not happy at all????

0
Replies (3)
Studio 88
Studio 88's reply23 Aug 2021, 15:46
Official
Hello  Refilwe , we are sorry to hear about the inconvenience and we understand how this can be frustrating. 

Please note that on occasion, the store in question might not have sufficient cash in the register (due to mainly card transactions) and you will be contacted as soon as they have your refund in cash available.

We apologise for any inconvenience caused and look forward to you shopping at our stores again soon. 

Yours in Style, The Studio 88 Team

RM
Refilwe M's update24 Aug 2021, 12:48
Reviewer Update
  • Wow I went to studio 88 wonderpark today to exchange only to find that the dress is unavailable the manager Tshepi and the area manager checked the dress in other shops I was so surprised because I never received such good service am very impressed they managed to get the dress in Limpopo and they promised that I will get it next week and they will call me to collect it wow I really appreciate studio88 wonderpark really impressed ??❤️
Studio 88
Studio 88's reply24 Aug 2021, 13:10
Official
Hi Refilwe, we are so happy to hear that! We look forward to welcoming you in our stores again, Yours in Style, The Studio 88 Team