PJ
Perpetua J
1 reviews | Active since Dec 2020
14 Dec 2020, 21:34
Bad service
I bought Nike AF1 Black light orewood brown white on the 30th of November 2020 but they were a big cut so I requested an online return on the 5th of December but there was no feedback. I called them on the 8th of December and the guy I was talking to said he will send a driver to pick them up. Today the 14th of December I spoke to Simphiwe and she promised to get back to me because she needs to confirm with her male colleague that I spoke to on the 8th and guess what I'm still waiting.
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Replies (4)
Studio 88's replyOfficial
15 Dec 2020, 07:36Dear Perpetua
Thank you for your message, we apologise for any inconvenience caused.
A Customer Service agent will be in contact with you this morning.
Stay safe
Yours in Style, Studio 88 Customer Service
Thank you for your message, we apologise for any inconvenience caused.
A Customer Service agent will be in contact with you this morning.
Stay safe
Yours in Style, Studio 88 Customer Service
Studio 88's reply15 Dec 2020, 07:36
Official
Dear Perpetua
Thank you for your message, we apologise for any inconvenience caused.
A Customer Service agent will be in contact with you this morning.
Stay safe
Yours in Style, Studio 88 Customer Service
Thank you for your message, we apologise for any inconvenience caused.
A Customer Service agent will be in contact with you this morning.
Stay safe
Yours in Style, Studio 88 Customer Service
PJ
Perpetua J's updateReviewer Update
30 Dec 2020, 15:13One of your employees Nilton called me on the 15th of December, I drove to your head office to drop off the sneakers then on the 17th of December he sent me an email saying that my refund has been processed but today the 30th my money is not yet in my account. Studio 88 are you running a business or a circus?
PJ
Perpetua J's update30 Dec 2020, 15:13
Reviewer Update
One of your employees Nilton called me on the 15th of December, I drove to your head office to drop off the sneakers then on the 17th of December he sent me an email saying that my refund has been processed but today the 30th my money is not yet in my account. Studio 88 are you running a business or a circus?
Studio 88's replyOfficial
30 Dec 2020, 15:29Good day Perpetua,
Apologies for the inconvenience caused, note that your refund is currently with our accounts department.
Once the refund has been completed, we will send through the proof of refund,
Yours in Style, Studio 88 Customer Service
Apologies for the inconvenience caused, note that your refund is currently with our accounts department.
Once the refund has been completed, we will send through the proof of refund,
Yours in Style, Studio 88 Customer Service
Studio 88's reply30 Dec 2020, 15:29
Official
Good day Perpetua,
Apologies for the inconvenience caused, note that your refund is currently with our accounts department.
Once the refund has been completed, we will send through the proof of refund,
Yours in Style, Studio 88 Customer Service
Apologies for the inconvenience caused, note that your refund is currently with our accounts department.
Once the refund has been completed, we will send through the proof of refund,
Yours in Style, Studio 88 Customer Service
PJ
Perpetua J's updateReviewer Update
12 Jan 2021, 07:10Good morning Studio 88
How about you return the sneakers so I can sell them and recover some of my money?
How about you return the sneakers so I can sell them and recover some of my money?
PJ
Perpetua J's update12 Jan 2021, 07:10
Reviewer Update
Good morning Studio 88
How about you return the sneakers so I can sell them and recover some of my money?
How about you return the sneakers so I can sell them and recover some of my money?