ZR
Zanele R
1 reviews | Active since Oct 2017
28 Oct 2017, 11:38
Bad service
I bought 2 pairs of Nike Cortez last month at studio 88 in Maponya mall for my self and my brother, I only wore my pair once and the loop whole is a bit torn, I took them back to the store and I was told they will have to take them back to Nike factory as this is not their fault but Nike's and I was advised it might up to 4 weeks for them to get a response from head office, I was so heart broken because I didn't understand what did that have to do with me
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Studio 88's replyOfficial
30 Oct 2017, 08:29Hi Zanele.
Thank you for your review and query on this matter, we would like to apologise for any/or inconvenience caused by the poor service at our branch, we will have the Regional and General manager of this store look into the matter and address it accordingly.
You should receive a call or email from the regional manager, to assist you further and resolve your matter speedily.
Regards Studio 88 Team.
Best regards,
Studio 88's reply30 Oct 2017, 08:29
Official
Hi Zanele.
Thank you for your review and query on this matter, we would like to apologise for any/or inconvenience caused by the poor service at our branch, we will have the Regional and General manager of this store look into the matter and address it accordingly.
You should receive a call or email from the regional manager, to assist you further and resolve your matter speedily.
Regards Studio 88 Team.
Best regards,