BM
Boipelo M

1 reviews | Active since Feb 2021

09 Feb 2021, 00:05

Bad service

Given my past visitation this weekend at Mall of Africa Studio 88, I realised that there was a change and there were new faces which I did not recognise. I was puzzled as the old staff that I was used to was not there. It really was shocking as they offered really great service. Their positivity was infectious and they did their job with so much joy and enthusiasm. Their capacity for generosity knew no bounds. They were of great help when I went to the shop and I always left as a happy customer. I questioned myself and wondered what really happened to the old staff. Receiving good service is rare and I question myself where could I find the old staff as I was happy with their service.

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Replies (1)
Studio 88
Studio 88's reply09 Feb 2021, 08:19
Official
Dear Boipelo

Thank you for taking the time to send your compliments to the staff that served you at our Studio 88 Mall of Africa store. 

We pride ourselves on good service and would like to know in more detail, what or where the new team has done or not done to meet your expectations to ensure that we give the best service possible always.

Stay Safe,
Yours in Style, Studio 88 Customer Service.