Bad Service
<p>Have a problem with a staff member from studio 88 @Golden Walk in Germiston, yesterday went there with my son to buy snickers for him. When we went in the shop a staff member his tall and dark in complaction, he was not friendly and cos we had a plastic bag from another shop, he used a harsh tone of voice to call him cos we went in with the bags, instead explaining that we have to leave our bags @ parcel counter he was very rude, he treated us loke we where there to *****. What got to me mostly was the way he was acting like he didint want to assist us we asked for a different color on the snicker that my son was interested in but he refused to assist us,we left to go Alberton Stidio 88 where the staff was friendly, helpful and happy to be at your service. So my issue why is it that two branches dont give out the same service as they supposed to, is it because golden walk 99% of consumers are black n we get treated like ********* and alberton is white dorminated but still the staff they treat everyone with respect. Please teach your staff to respect us so that we can give them the same respect also make sure thst your standards are the same in all your branches....</p>
Morning Precious.
Firstly we would to apologizes for the very poor service, you and your son received at our store. We will make sure that this matter is handled correctly and speedily. We will forward your message and concern to the General Manager and Regional Manager, and have them call you with progress made on this matter.
Once again we apologize for any inconvenience and service.
Regards Studio 88 Team
Morning Precious.
Firstly we would to apologizes for the very poor service, you and your son received at our store. We will make sure that this matter is handled correctly and speedily. We will forward your message and concern to the General Manager and Regional Manager, and have them call you with progress made on this matter.
Once again we apologize for any inconvenience and service.
Regards Studio 88 Team
