Bad quality, stupid policies

Item: Studio 88
Rating: 1

I was bought a pair of shorts from Studio 88 in gateway as a gift, as I tried them on, for the first time, they tore. I had a closer look at the shorts and the quality was terrible. After much investigation I find that the shorts cannot be refunded even though they still have the tags on and I have the original slip. Please advise forward, as I am at a loss.

Helpful (0)

Replies (2)

Studio 88's replyOfficial

27 Sept 2020, 21:22

Dear Duncan

Thank you for your email.

Thank you for bringing this to our attention. Customer Service will be in contact to investigate why the store did not want to refund you for the shorts.

Yours in style, Studio 88 Customer Service

Studio 88's reply27 Sept 2020, 21:22

Official

Studio 88's replyOfficial

28 Sept 2020, 10:37

Good Morning Duncan

The Regional Manager has been trying to contact you this morning but has been unable to contact you thus far. Do you have an alternate contact number?

Yours in style, Studio 88 Customer Service

Studio 88's reply28 Sept 2020, 10:37

Official