PN
Phumzile N

1 reviews | Active since Dec 2020

19 Oct 2024, 09:50

Bad customer experience

My partner bought me sneakers so I went there to exchange with having a slip yet I was told all sorts of stories now I'm stuck with small sneakers cause I didn't have a slip. The Most useless retailer (Side step tsakane mall)

0
Replies (1)
Studio 88
Studio 88's reply21 Oct 2024, 07:58
Official
Dear Phumzile,

Thank you for taking the time to send this message. We apologise for any inconvenience caused and frustration you experienced. We value your feedback and are committed to improving our service, our Customer Service will be in contact with you to see where and how best they can assist.

Step in Style, 
Side Step Customer Service.