SM
Sindisiwe M

1 reviews | Active since Nov 2021

29 Nov 2021, 20:46

Bad Bad online experience with studio 88

I had placed an order on the 18th November online and to date I have not received a tracking number, when I called the customer service center today I was told me to wait they will get back to me, after hours of no response I called again and was told to be patient because they have not gotten feedback regarding my order. They didn't even had the courtesy to call me back and tell me that. Invoice no.***

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Replies (2)
Studio 88
Studio 88's reply30 Nov 2021, 08:11
Official
Hi Sindisiwe , thank you for bringing this to our attention - your query has been flagged by customer service and someone will be in contact to resolve the issue as soon as possible, we once again apologize for the inconvenience. Yours in Style, The Studio 88 Customer Service Team 
Studio 88
Studio 88's reply30 Nov 2021, 09:00
Official
Good day Sindisiwe

Thank you for accepting our call, we sincerely apologize for the inconvenience and concern that they delay in feedback regarding your Pargo tracking has caused. We will supply your tracking number today via email and will follow up with a phonecall once it has been sent. 

We greatly appreciate your support and feedback and will be in touch shortly.

Kinds regards
Studio 88 Online