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Teri-Leigh herringer

1 reviews | Active since Oct 2014

17 Dec 2019, 10:42

Bad Attitudes & Bad Service

Worst experience from the store in zewenwacht sales assistant absolutely of no help they have no way of dealing with customer. I asked them for assistance and they just couldn't be bothered. Mitchell's plain branch all staff assistants is standing on cellphones and nobody bothers to assist customers. I then resorted to the customer care as I wanted a certain product advertised to date I still have not received feedback on the product I need to constantly call after them. First the store did not want to assist and now it's a struggle with the customer service. This company needs to start training their people on how to deal with customers and customer queries.

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Replies (1)
Studio 88
Studio 88's reply17 Dec 2019, 13:28
Official
Dear Teri-Leigh

Thank you for bringing this to our attention, Management has been notified of the service issues experienced in the named stores. 

As discussed with Customer Service, they are working on locating the stock in the size you are looking for and will contact you as soon as they have succeeded in doing so.

Yours in style, Studio 88 Customer Service