TP
Thabo P

1 reviews | Active since Jan 2017

16 Jan 2017, 08:54

Bad attitude and Rude Staff

<p>I have never received such appalling customer service at your branch out at Daveyton mall branch. The entire staff gave me an attitude after we had an altercation regarding the wrong pricing which had been labeled on a pair of pants I wanted to buy yesterday the 15th of January. I strongly recommend that you sort out the staff out at this branch or is it simply because we're in a township that we should receive such bad service? I walked wanting to buy a pair of ****ies pAnts which were labeled R279.99 but to my surprise when I got to the tills they were selling for R299.99 and when I asked I kindly to pay for the price I saw I was told by the lady who claimed to be the manager that there was nothing she could do about it and it were up to me whether I take the pants or not, seeing the altercation the entire staff then came to gang up on me and give me an attitude about how I was being difficult on a sunday morning.</p> <p>I was deeply saddened by the service I received at your branch out at Daveyton mall, I am a huge fan and customer of Studio 88 but what I experienced on the 15/01/17 leaves me wondering if I should ever still buy at any of your store</p>

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Replies (2)
Studio 88
Studio 88's reply16 Jan 2017, 09:27
Official

Hi Thabo, we apologize for the poor service and mistreatment of our staff, we will definitely look into this and make sure that it will never happen again. We've forward your contact details to the Regional and General manager, they should call you within today.

We apologize once again for the poor service at our store.

Regards Studio88 Team.

Studio 88
Studio 88's reply16 Jan 2017, 09:27
Official

Hi Thabo, we apologize for the poor service and mistreatment of our staff, we will definitely look into this and make sure that it will never happen again. We've forward your contact details to the Regional and General manager, they should call you within today.

We apologize once again for the poor service at our store.

Regards Studio88 Team.