WE
Waseem E
1 reviews | Active since May 2015
20 Sept 2024, 18:02
**** Alpha jacket from Studio88
Purchased an Alpha MA1 jacket that costed over a R1000 and the red attachment that goes on the left sleeve was not in the package, pathetic. Not sure if "Studio88" is selling people **** clothing but I will definitely not be buying from them again.
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Replies (5)0
Replies (5)
Studio 88's replyOfficial
23 Sept 2024, 13:08Dear Waseem,
We're sorry to hear this, our customer service team will be in contact with you shortly to assist. Apologies for the inconvenience.
Yours in style,
Studio 88 Customer Services
We're sorry to hear this, our customer service team will be in contact with you shortly to assist. Apologies for the inconvenience.
Yours in style,
Studio 88 Customer Services
Best regards,
Studio 88's reply23 Sept 2024, 13:08
Official
Dear Waseem,
We're sorry to hear this, our customer service team will be in contact with you shortly to assist. Apologies for the inconvenience.
Yours in style,
Studio 88 Customer Services
We're sorry to hear this, our customer service team will be in contact with you shortly to assist. Apologies for the inconvenience.
Yours in style,
Studio 88 Customer Services
Best regards,
WE
Waseem E's updateReviewer Update
25 Sept 2024, 14:53Good day, I was contacted by Lucinda who advised I need to send the jacket back so a new one can be sent out. Will it not be logical to send the tag only via courier.
WE
Waseem E's update25 Sept 2024, 14:53
Reviewer Update
Good day, I was contacted by Lucinda who advised I need to send the jacket back so a new one can be sent out. Will it not be logical to send the tag only via courier.
Studio 88's replyOfficial
25 Sept 2024, 15:29Dear Waseem,
We appreciate your understanding regarding this matter. However, the tag is an integral part of the garment, and as such, we must return the jacket to the supplier. Thank you for your cooperation.
Yours in style,
Studio 88 Customer Services
We appreciate your understanding regarding this matter. However, the tag is an integral part of the garment, and as such, we must return the jacket to the supplier. Thank you for your cooperation.
Yours in style,
Studio 88 Customer Services
Best regards,
Studio 88's reply25 Sept 2024, 15:29
Official
Dear Waseem,
We appreciate your understanding regarding this matter. However, the tag is an integral part of the garment, and as such, we must return the jacket to the supplier. Thank you for your cooperation.
Yours in style,
Studio 88 Customer Services
We appreciate your understanding regarding this matter. However, the tag is an integral part of the garment, and as such, we must return the jacket to the supplier. Thank you for your cooperation.
Yours in style,
Studio 88 Customer Services
Best regards,
WE
Waseem E's updateReviewer Update
25 Sept 2024, 15:59Noted with thanks.
WE
Waseem E's update25 Sept 2024, 15:59
Reviewer Update
Noted with thanks.
Studio 88's replyOfficial
26 Sept 2024, 09:11Dear Waseem,
We have attempted to rectify the situation; however, you have informed us not to proceed. We respect your decision regarding the return and are here to assist you further if you change your mind. Please don’t hesitate to reach out if you have any questions or need additional support. Thank you for your understanding.
Yours in style,
Studio 88 Customer Services
We have attempted to rectify the situation; however, you have informed us not to proceed. We respect your decision regarding the return and are here to assist you further if you change your mind. Please don’t hesitate to reach out if you have any questions or need additional support. Thank you for your understanding.
Yours in style,
Studio 88 Customer Services
Best regards,
Studio 88's reply26 Sept 2024, 09:11
Official
Dear Waseem,
We have attempted to rectify the situation; however, you have informed us not to proceed. We respect your decision regarding the return and are here to assist you further if you change your mind. Please don’t hesitate to reach out if you have any questions or need additional support. Thank you for your understanding.
Yours in style,
Studio 88 Customer Services
We have attempted to rectify the situation; however, you have informed us not to proceed. We respect your decision regarding the return and are here to assist you further if you change your mind. Please don’t hesitate to reach out if you have any questions or need additional support. Thank you for your understanding.
Yours in style,
Studio 88 Customer Services
Best regards,