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Dave B

1 reviews | Active since Aug 2018

12 Nov 2018, 15:44

Student Co. Pet Sitters Poor Service

Extremely disappointed after having used their services multiple times before. Not only did our pet sitter arrive after 23:30 on the first night with no initial communication from their part (we had to follow up to see what was happening), there was also little effort put into communication over the weekend.

On our return we found our food was eaten despite contracts stating otherwise. Further a gift of unopened body wash was also used and found open in the shower.

After having good service on the occasions prior this is the last thing we expected and are extremely disappointed.

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Replies (1)
StudentCo Pet Sitters
StudentCo Pet Sitters's reply05 Dec 2019, 14:17
Official
Apologies for the late reply - we have only just joined Hello Peter in December 2019

We had been in touch with the pet parent at the time of the concerns, and the matter was handled speedily. His feedback was greatly appreciated.