Refund Request Being Ignored: Order: SLI-***4

Good Day<br> <br> I had ordered a tablet from the Student Technology Programme, the website as follows [URL Removed] this service is available to student, which I am with Unisa. On the website there is functionality to cancel your order. I cancelled the order and stipulated the reason there of. Which is, I decided to get a more astute and powerful tablet elsewhere. The order was cancelled on the 23rd February 2015. I called their contact number (***) to enquire about the procedure there off and make enquiries on how long it takes for refunds as I had already paid by Credit Card for the value of R5865.00. I had placed call every single day since the cancellation.<br> <br> Now, my problem is, every time I call I am being promised that a certain Dale will call me back. I have spoken to a Candice numerously since the cancellation and other consultants but no one calls me back and I cannot establish when/if I will get refunded for the cancellation. This is obviously frustrating since I need access to a tablet immediately so I can proceed with my studies. Please assist in getting information and feedback from these people as a matter of urgency.<br> <br> <em>(Supplier name changed from Samsung South Africa to Student Technology Programme by Hellopeter.com)</em>