PP
Paul P
1 reviews | Active since Sept 2021
28 Oct 2023, 18:19
Bad Service from StrimzTV
I paid for the 3 months subscription today the 28th Oct 2023, around 2.50pm
I got confirmation of payment from strimz
A consultant via the chat told me it will take a few minutes to sort out the access
It's now 6.17pm and there has been no updates received from them
I have sent many message requesting an update and sadly there are no responses via chat or email
I am at the point to summarise this as a ****
I hope they see this post and I want my money back and will never do any business with them
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Replies (1)PP
Paul P's updateReviewer Update
28 Oct 2023, 19:27I have received feedback from the Strimztv team and they have now restored my access. The silence from their side since 3pm today was quite unfortunate in that they had a massive system crash which prevented them from chatting or responding to any emails. so far Streaming is stable and quality is excellent... Will provide a further update later in the week. To the Strimztv team, sorry to hear of the system issues and thanks for coming back to me tonight and resolving me access issue.
PP
Paul P's update28 Oct 2023, 19:27
Reviewer Update
I have received feedback from the Strimztv team and they have now restored my access. The silence from their side since 3pm today was quite unfortunate in that they had a massive system crash which prevented them from chatting or responding to any emails. so far Streaming is stable and quality is excellent... Will provide a further update later in the week. To the Strimztv team, sorry to hear of the system issues and thanks for coming back to me tonight and resolving me access issue.