NPS Score
-34
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Strijdom Park Volkswagen
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Recent reviews (5)
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Share Your Experience1 reviews | Active since Oct 2026
Recurring Start/Stop Warning Followed by Serious Engine Problems – Concerns About Volkswagen's Handling of My Taigo R
I bought my VW Taigo R, on the 7th of July 2024, in February when I took it for *** km service I reported to the lady who received it that it sometimes displays "Error start/stop" notification on the screen which disappears after driving for few kilometres, and she ask which fuel am I using and I said 95 octane then she replied that I must change to 93 octane fuel because in Gauteng my car must use 93 because it's an inland area. I changed the fuel, still that "error:start/stop" frequently came and go. I went back to using 95 and it disappeared. On the 23/09/2026 I took my car for *** km service at VW Strijdom park as usual, I was the 1st to arrive but got my car after 16:00. On the Friday the 9th of October, after work around 16:20 hours, that sign came name, this time it did not disappear, after driving for more than 5 km, the car started losing power to accelerate, when I pressed the accelerator it was not picking up but moving slowly like a car that the gear is on neutral, I drove slowly because I was afraid of parking on the road side in JHB, Florida, when I reached Malibongwe drive, the car started to vibrate even when it's on parked mode, that's when I called VW Stridjom park and they said I must bring the car on Monday(13/10/2026). I drove slowly until I reached home, the following day, the car was towed to VW Strijdom park, On Monday before they even assessed the car when I called to follow up on what could be the problem I was told that the problem was caused by 95 fuel, I told them to wait for the diagnostic test. None of the diagnostic tests confirmed that the petrol caused the problem. I requested for those diagnostic tests, but on their invoice they wrote that when the error appears again I must come and the service of fixing it will not be covered under warranty, and when I check the diagnostic tests they did not fix the root cause. I reported the matter to VW South Africa, who did not investigate the matter and they said they trust their technicians. I also reported the matter to Motor Industry Ombudsman South Africa (MIOSA), I'm waiting on their final response after making my submission and vw made their submission, where they did not clarify how they concluded that 95 is the cause of the problem. This is so difficult for me, I'm driving my car with fear, because the issue according to the invoice was not treated, they just treated the symptoms. MIOSA have not yet responded.
1 reviews | Active since Oct 2026
Recurring Start/Stop Warning Followed by Serious Engine Problems – Concerns About Volkswagen's Handling of My Taigo R
I bought my VW Taigo R, on the 7th of July 2024, in February when I took it for *** km service I reported to the lady who received it that it sometimes displays "Error start/stop" notification on the screen which disappears after driving for few kilometres, and she ask which fuel am I using and I said 95 octane then she replied that I must change to 93 octane fuel because in Gauteng my car must use 93 because it's an inland area. I changed the fuel, still that "error:start/stop" frequently came and go. I went back to using 95 and it disappeared. On the 23/09/2026 I took my car for *** km service at VW Strijdom park as usual, I was the 1st to arrive but got my car after 16:00. On the Friday the 9th of October, after work around 16:20 hours, that sign came name, this time it did not disappear, after driving for more than 5 km, the car started losing power to accelerate, when I pressed the accelerator it was not picking up but moving slowly like a car that the gear is on neutral, I drove slowly because I was afraid of parking on the road side in JHB, Florida, when I reached Malibongwe drive, the car started to vibrate even when it's on parked mode, that's when I called VW Stridjom park and they said I must bring the car on Monday(13/10/2026). I drove slowly until I reached home, the following day, the car was towed to VW Strijdom park, On Monday before they even assessed the car when I called to follow up on what could be the problem I was told that the problem was caused by 95 fuel, I told them to wait for the diagnostic test. None of the diagnostic tests confirmed that the petrol caused the problem. I requested for those diagnostic tests, but on their invoice they wrote that when the error appears again I must come and the service of fixing it will not be covered under warranty, and when I check the diagnostic tests they did not fix the root cause. I reported the matter to VW South Africa, who did not investigate the matter and they said they trust their technicians. I also reported the matter to Motor Industry Ombudsman South Africa (MIOSA), I'm waiting on their final response after making my submission and vw made their submission, where they did not clarify how they concluded that 95 is the cause of the problem. This is so difficult for me, I'm driving my car with fear, because the issue according to the invoice was not treated, they just treated the symptoms. MIOSA have not yet responded.
1 reviews | Active since Oct 2026
My car has not been repaired properly while under warranty, and they shifted the blame
I bought my car, VW Taigo R in July 2024 in Hatfield Pretoria, I have been servicing my car at VW Stridjom park ever since. I don't remember the exact time, it started to give me this notification of error start or stop which came and go, when I took my car to service I reported it and I was told me that it was due to the 95 petrol I'm using, I must use 93, which I did and it disappeared for a while then came back, which made me return to 95, then it disappeared, on the 23rd of September 2026 I took my car for service, my car was no.*** on that day but when I arrived at around 15:00 I was told they are still busy with my car, until they gave me my car at around 16:00 when I asked what is delaying my car because the cars that came after me have already left. On the 9th of October, last Friday when I knocked that notification came again, then I thought it will disappear as usual, after driving for about 5-8 km the car started to lose power, when I stop at the traffic lights it was hard
1 reviews | Active since Oct 2026
My car has not been repaired properly while under warranty, and they shifted the blame
I bought my car, VW Taigo R in July 2024 in Hatfield Pretoria, I have been servicing my car at VW Stridjom park ever since. I don't remember the exact time, it started to give me this notification of error start or stop which came and go, when I took my car to service I reported it and I was told me that it was due to the 95 petrol I'm using, I must use 93, which I did and it disappeared for a while then came back, which made me return to 95, then it disappeared, on the 23rd of September 2026 I took my car for service, my car was no.*** on that day but when I arrived at around 15:00 I was told they are still busy with my car, until they gave me my car at around 16:00 when I asked what is delaying my car because the cars that came after me have already left. On the 9th of October, last Friday when I knocked that notification came again, then I thought it will disappear as usual, after driving for about 5-8 km the car started to lose power, when I stop at the traffic lights it was hard
1 reviews | Active since Jun 2025
First In Line, then Pushed Aside - Very Disappointing & ********* Service
Very disappointed with Strijdom Park Volkswagen Used Vehicles department. After much searching and with the help of a great sales person (absolutely wonderful) we found an Isuzu bakkie for our son. Unfortunately he was turned down for finance as he had no credit record, but before we could arrange our own finance or even paying cash, a senior manager decided another client was more important and sold the vehicle under our noses because my son's original application was declined. My son is still waiting for the letter of decline - he has still not been informed of this - the sales person had to tell us this. How is this excellent customer service?
1 reviews | Active since Jun 2025
First In Line, then Pushed Aside - Very Disappointing & ********* Service
Very disappointed with Strijdom Park Volkswagen Used Vehicles department. After much searching and with the help of a great sales person (absolutely wonderful) we found an Isuzu bakkie for our son. Unfortunately he was turned down for finance as he had no credit record, but before we could arrange our own finance or even paying cash, a senior manager decided another client was more important and sold the vehicle under our noses because my son's original application was declined. My son is still waiting for the letter of decline - he has still not been informed of this - the sales person had to tell us this. How is this excellent customer service?
1 reviews | Active since Dec 2022
Lack of accountability for damaging your car
I took my car in on the 12th of November for service, it was fine all along just due for a service. Upon return, my car was jumping and vibrating upon accelaration after changing gears. I thought it was the battery or something, so I took it for diagnostics and realized that it was a misfiring from plug 4. I called them to report the issue and they said they didn't do any plug changes. I told them my car was fine before it went to them and they said I should contact MFC since they are paying my service. What's sad is that if it was a problem before the service, they would have flagged it on the report sheet as they did with the other parts. Not to mention it didn't have a problem before I took it then. I'm so disappointed and will never take my car there ever again.
1 reviews | Active since Dec 2022
Lack of accountability for damaging your car
I took my car in on the 12th of November for service, it was fine all along just due for a service. Upon return, my car was jumping and vibrating upon accelaration after changing gears. I thought it was the battery or something, so I took it for diagnostics and realized that it was a misfiring from plug 4. I called them to report the issue and they said they didn't do any plug changes. I told them my car was fine before it went to them and they said I should contact MFC since they are paying my service. What's sad is that if it was a problem before the service, they would have flagged it on the report sheet as they did with the other parts. Not to mention it didn't have a problem before I took it then. I'm so disappointed and will never take my car there ever again.