SP
SARAH P
1 reviews | Active since May 2020
15 Mar 2022, 13:45
STREET FEVER IS NOT SELLING ORIGINAL BRANDS, ONLY ****S
I bought VANS sneakers for my son on the 12th/02/2022 and my son only wore those shoes once as they are black and white in colour, so he decided to wash them because they were dirty. The black colour completely went off, the colour is now greyish and I called the shop on the 14th/03/2022, the shop manager advised that we should bring back the pair and he even apologized about the shoes. Today the 15th/03/2022 when we got to the shop, he called the area manager by the name of Sipho Nhlapo and the guy refused to take back the pair of shoes. But how can one buy shoes for R650.00, wear them once and after the first wash the colours fades away? I'm now not sure if STREET FEVER is selling ****s or what but I'm just not happy with SOSHANGUVE CROSSING STREET FEVER, I'll never buy from that fong kong shop again.
Helpful (0)
Replies (6)0
Replies (6)
Street Fever's replyOfficial
15 Mar 2022, 14:27Good day Sarah
We would firstly like to apologize on behalf of Street Fever for your experience you had in our store.
We are a licensed retailer and all products kept in our stores are 100% authentic.
Could you kindly reach out to us on our customer service emails with your contact details?
We would like to assist you with this matter as quickly as possible.
Looking forward to hearing from you.
The Street Fever Team
We would firstly like to apologize on behalf of Street Fever for your experience you had in our store.
We are a licensed retailer and all products kept in our stores are 100% authentic.
Could you kindly reach out to us on our customer service emails with your contact details?
We would like to assist you with this matter as quickly as possible.
Looking forward to hearing from you.
The Street Fever Team
Street Fever's reply15 Mar 2022, 14:27
Official
Good day Sarah
We would firstly like to apologize on behalf of Street Fever for your experience you had in our store.
We are a licensed retailer and all products kept in our stores are 100% authentic.
Could you kindly reach out to us on our customer service emails with your contact details?
We would like to assist you with this matter as quickly as possible.
Looking forward to hearing from you.
The Street Fever Team
We would firstly like to apologize on behalf of Street Fever for your experience you had in our store.
We are a licensed retailer and all products kept in our stores are 100% authentic.
Could you kindly reach out to us on our customer service emails with your contact details?
We would like to assist you with this matter as quickly as possible.
Looking forward to hearing from you.
The Street Fever Team
SP
SARAH P's updateReviewer Update
17 Mar 2022, 12:24Good day,
Yesterday I've sent 2 e-mails to *** and I didn't even get a response back, the address was provided by SOSHANGUVE CROSSING manager.
It looks like the fong kong shop apologize for the sake of just apologizing without taking action, just like the manager that had the decency to apologize then refused to take back the vans imitations that were sold to me.
Yesterday I've sent 2 e-mails to *** and I didn't even get a response back, the address was provided by SOSHANGUVE CROSSING manager.
It looks like the fong kong shop apologize for the sake of just apologizing without taking action, just like the manager that had the decency to apologize then refused to take back the vans imitations that were sold to me.
SP
SARAH P's update17 Mar 2022, 12:24
Reviewer Update
Good day,
Yesterday I've sent 2 e-mails to *** and I didn't even get a response back, the address was provided by SOSHANGUVE CROSSING manager.
It looks like the fong kong shop apologize for the sake of just apologizing without taking action, just like the manager that had the decency to apologize then refused to take back the vans imitations that were sold to me.
Yesterday I've sent 2 e-mails to *** and I didn't even get a response back, the address was provided by SOSHANGUVE CROSSING manager.
It looks like the fong kong shop apologize for the sake of just apologizing without taking action, just like the manager that had the decency to apologize then refused to take back the vans imitations that were sold to me.
Street Fever's replyOfficial
17 Mar 2022, 13:54Good day Sarah
No emails was received to our customer service emails.
Our email address is customer service at street fever .com (email address does not have any spaces and the @ should be used as well).
Email addresses will be blocked out on Hellopeter.
Please send us your particulars to sort this matter out.
The Street Fever Team
No emails was received to our customer service emails.
Our email address is customer service at street fever .com (email address does not have any spaces and the @ should be used as well).
Email addresses will be blocked out on Hellopeter.
Please send us your particulars to sort this matter out.
The Street Fever Team
Street Fever's reply17 Mar 2022, 13:54
Official
Good day Sarah
No emails was received to our customer service emails.
Our email address is customer service at street fever .com (email address does not have any spaces and the @ should be used as well).
Email addresses will be blocked out on Hellopeter.
Please send us your particulars to sort this matter out.
The Street Fever Team
No emails was received to our customer service emails.
Our email address is customer service at street fever .com (email address does not have any spaces and the @ should be used as well).
Email addresses will be blocked out on Hellopeter.
Please send us your particulars to sort this matter out.
The Street Fever Team
SP
SARAH P's updateReviewer Update
17 Mar 2022, 15:45STREETFEVER TEAM.
I've just sent a third e-mail to the same address that you have provided.
If there was a problem with the e-mail address, the message would have bounced back to my inbox so I didn't get any error e-mail meaning the message was sent and received.
I've just sent a third e-mail to the same address that you have provided.
If there was a problem with the e-mail address, the message would have bounced back to my inbox so I didn't get any error e-mail meaning the message was sent and received.
SP
SARAH P's update17 Mar 2022, 15:45
Reviewer Update
STREETFEVER TEAM.
I've just sent a third e-mail to the same address that you have provided.
If there was a problem with the e-mail address, the message would have bounced back to my inbox so I didn't get any error e-mail meaning the message was sent and received.
I've just sent a third e-mail to the same address that you have provided.
If there was a problem with the e-mail address, the message would have bounced back to my inbox so I didn't get any error e-mail meaning the message was sent and received.
SP
SARAH P's updateReviewer Update
17 Mar 2022, 17:57Streetfever team,
Advise a way forward.
Advise a way forward.
SP
SARAH P's update17 Mar 2022, 17:57
Reviewer Update
Streetfever team,
Advise a way forward.
Advise a way forward.
SP
SARAH P's updateReviewer Update
18 Mar 2022, 07:51Hi,
I've just received the following out of office from one of your consultants, meaning all my e-mails were going through and I was just being ignored:
I've just received the following out of office from one of your consultants, meaning all my e-mails were going through and I was just being ignored:
Good Day
I will be out of the office from the 18.03.22 and returning on the 29.03.22 .
I will respond to your emails as soon as possible upon my return.
Thank You
Muhammed Jadwat
SP
SARAH P's update18 Mar 2022, 07:51
Reviewer Update
Hi,
I've just received the following out of office from one of your consultants, meaning all my e-mails were going through and I was just being ignored:
I've just received the following out of office from one of your consultants, meaning all my e-mails were going through and I was just being ignored:
Good Day
I will be out of the office from the 18.03.22 and returning on the 29.03.22 .
I will respond to your emails as soon as possible upon my return.
Thank You
Muhammed Jadwat