EH
Egmond H

1 reviews | Active since Jul 2019

24 Jul 2019, 09:01

Stay Away

I was told that i can book my car in for Exterior Damage as Many time as i want if the Claim was under R4500 each time but what they fail to tell you is that once you send them photos of the damages and they asses the damages and what ever of the damages does not fall under the R4500 Claim you will have to fix out of your own pocket before you can use them again to do Fixes on the Outside

0
Replies (6)
Streamline Repairs
Streamline Repairs's reply24 Jul 2019, 09:11
Official
Dear Sir,

We acknowledge receipt of your complaint however, and in order to provide you adequate feedback we will require the following information:  Policy / Contract number:I.D number: Vehicle Registration number: 
Please respond to *** with your details.

Kind Regards
Streamline Repairs
Streamline Repairs's reply24 Jul 2019, 12:10
Official
Dear Sir,

Please forward to complaints@smartuma 

Kind Regards,
EH
Egmond H's update24 Jul 2019, 12:30
Reviewer Update
This Email "complaints@smartuma" is not a valid Email thanks :) been much help
Streamline Repairs
Streamline Repairs's reply24 Jul 2019, 12:45
Official
Dear Sir,

Please include .co.za to the email address.
I had provided the full email address previously but  **********  reflected. Therefore to avoid the same incident the email address was provided for as such.

Kind Regards,
Streamline Repairs
Streamline Repairs's reply24 Jul 2019, 15:14
Official
Dear Sir,

We are yet to receive feedback from you pertaining to the complaint submitted. 

Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward. 

Risk Management Complaints Division
Email: ***
EH
Egmond H's update24 Jul 2019, 15:26
Reviewer Update
Hi i did mail you guys waiting for your response