Naledi M

Received the worst service ever from this company. Firstly i reported a claim, and the lady i spoke to said i will receive an sms to where i can send details of the dent i wanted to claim for, which i never received. I had to find that information myself. Secondly i constantly had to follow up on the status of the claim, to which they never even bothered to update me on it. I basically waited 3 weeks, to be told that my claim has been rejected. I suppose this cover is pretty much useless because it does not really assist anyway. The reasons that they give for rejecting the claim are also not consistent.