PH
Pieter H

1 reviews | Active since Dec 2014

05 Jun 2016, 08:14

Maintenance contract is a ***** -WARNING they will not pay for your repairs

<p>Streamline sent out a mobile unit to repair scratches on two of my mag wheels. The mobile could not repair my mags and referred me to an external mag repair company.</p> <p>My car was due for repairs at Wheel Collision and I phoned them to ask whether they were an authourised repairer with Streamline. Streamline confirmed that they were and said I can use the same claim which was authorised to repair the rims.</p> <p>After the repairs were done Streamline and their parent company Smart UMA refused to pay for the repairs citing that I should have sent them an invoice beforehand.</p> <p>I explained to them that I already made the arrangement with their call centre but they refuse to even give me the audio recordings of their authorisation. I have the text messages of the authorisation for the repairs which were sent to me.</p> <p><br />I urge consumers to not waste their money on taking out a policy which will find every excuse not to pay for the repairs</p> <p> </p> <p><br /> </p>

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