AB
Abraham B
1 reviews | Active since Nov 2015
27 Feb 2019, 18:42
Ignores clients. Disrespectful.
I am very dissapointed in this company. I have phoned them a lot. And the phone rings and rings and rings. I have phoned 3 times in 3 days in a row. And waited 20 to 30 minutes each time. No answer. I could hear them picking up and then just placing me on hold again. Pathetic. I pay R140 a month for this **** service? Wake up Streamline. Start doing your jobs i pay you for every month. And stop being lazy. Jeez. Where is your pride? Are you professionals or do you joke around and waste your clients time?
Helpful (0)
Replies (3)0
Replies (3)
Streamline Repairs's replyOfficial
28 Feb 2019, 08:03Dear Sir, We acknowledge receipt of your complaint however, in order for us to further investigate the matter and provide you adequate feedback we will require the following information: Policy / Contract number:I.D number: Vehicle Registration number:
Kindly forward the above requested details to *** for further assistance herewith.
Thank you for your cooperation and patience. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***
Kindly forward the above requested details to *** for further assistance herewith.
Thank you for your cooperation and patience. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***
Streamline Repairs's reply28 Feb 2019, 08:03
Official
Dear Sir, We acknowledge receipt of your complaint however, in order for us to further investigate the matter and provide you adequate feedback we will require the following information: Policy / Contract number:I.D number: Vehicle Registration number:
Kindly forward the above requested details to *** for further assistance herewith.
Thank you for your cooperation and patience. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***
Kindly forward the above requested details to *** for further assistance herewith.
Thank you for your cooperation and patience. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***
Streamline Repairs's replyOfficial
28 Feb 2019, 10:39Dear Sir,
We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward. Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Risk Management Complaints Division
Tel No: ***
Email: ***
We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward. Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Risk Management Complaints Division
Tel No: ***
Email: ***
Streamline Repairs's reply28 Feb 2019, 10:39
Official
Dear Sir,
We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward. Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Risk Management Complaints Division
Tel No: ***
Email: ***
We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward. Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Risk Management Complaints Division
Tel No: ***
Email: ***
Streamline Repairs's replyOfficial
06 Mar 2019, 12:49Dear Sir,
With respect to your complaint posted on the 27/02/2019 - please note that we are yet to receive the requested information to be of further assistance to you.
Please let us know how we can rectify the matter to ensure that our services to you are timely, responsive and cost-effective.
Kindly forward the above requested details to *** for further assistance herewith.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***
With respect to your complaint posted on the 27/02/2019 - please note that we are yet to receive the requested information to be of further assistance to you.
Please let us know how we can rectify the matter to ensure that our services to you are timely, responsive and cost-effective.
Kindly forward the above requested details to *** for further assistance herewith.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***
Streamline Repairs's reply06 Mar 2019, 12:49
Official
Dear Sir,
With respect to your complaint posted on the 27/02/2019 - please note that we are yet to receive the requested information to be of further assistance to you.
Please let us know how we can rectify the matter to ensure that our services to you are timely, responsive and cost-effective.
Kindly forward the above requested details to *** for further assistance herewith.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***
With respect to your complaint posted on the 27/02/2019 - please note that we are yet to receive the requested information to be of further assistance to you.
Please let us know how we can rectify the matter to ensure that our services to you are timely, responsive and cost-effective.
Kindly forward the above requested details to *** for further assistance herewith.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division
Tel No: ***
Email: ***