VM
Vijay M

1 reviews | Active since Jan 2019

10 Jan 2019, 00:36

Extremely poor quality workmanship

Please do not use Streamline to repair scratches or chips to your vehicle. I have a new Nissan Hardbody and took out the policy via Kingprice insurance. I used Streamlines mobile unit to repair a few chips to my vehicle; the spray painting is extremely poor quality. The paint has little bubbles in it and in parts the finish is rough as though the residue from a sticker remained behind. My new car looked better with the chips. I truly regret using this service and would like to warn other consumers out there. When I told the spray painter I was unhappy with the workmanship, he told me he can’t do anything about it, it will burn the paint if he tries to correct his mishap and kept giving me the invoice to sign. He then rushed off as he needed to avoid traffic. You are welcome to contact me to view the shoddy workmanship before you expose your vehicle to a similar disaster.

0
Replies (4)
Streamline Repairs
Streamline Repairs's reply10 Jan 2019, 14:58
Official
 Dear Sir / Madam,  We acknowledge receipt of your complaint however, in order for us to further investigate the matter and provide you adequate feedback we will require the following information:  Policy / Contract number:Vehicle Registration number:  Thank you for your cooperation and patience herein. Kind Regards, 

 Risk Management Complaints Division
Tel No: ***
Email: *** 

Best regards,

Streamline Repairs
Streamline Repairs's reply11 Jan 2019, 10:10
Official
Dear Sir,

It is with great concern we received your e-mail outlining the problem you had with our service. 

However - it has been brought to our attention that Streamline will be further contacting you in order to arrange  a convenient date and place for the maintenance to take place. 

We hope this is sufficient to solve the issue and clear any remaining inconvenience. 
 Thank you for co-operation and patience herein. Kind Regards,

 Risk Management Complaints Division
 Tel No: ***
 Email: *** 

Best regards,

VM
Vijay M's update20 Jan 2019, 23:26
Reviewer Update
Streamline has sent the technician to rectify the problem. It’s not perfect but better.
VM
Vijay M's update20 Jan 2019, 23:30
Reviewer Update
The technician had been back to rectify the problem. It is better but not near the original finish quality.