ML
Mark L
1 reviews | Active since May 2013
31 Jul 2019, 10:39
Dont waste your money
Please don't waste your money with this company. They will not have a mobile unit available to come do the repair which means you have to take it into a panel beater and leave your car there, and hire a car while it is being repaired. And then when you want to cancel they tell you to fill in a long form. Amazingly when you take the policy there is no form to fill in. Strange indeed. Biggest waste of money I have ever done.
Helpful (0)
Replies (5)0
Replies (5)
Streamline Repairs's replyOfficial
31 Jul 2019, 10:48 Dear Sir/Madam, We acknowledge receipt of your complaint, however in order for us to further investigate the matter and provide you adequate feedback we will require the following info: Policy / Contract number:Vehicle Registration number: Thank you for your cooperation.
Kind Regards,
Kind Regards,
Streamline Repairs's reply31 Jul 2019, 10:48
Official
Dear Sir/Madam, We acknowledge receipt of your complaint, however in order for us to further investigate the matter and provide you adequate feedback we will require the following info: Policy / Contract number:Vehicle Registration number: Thank you for your cooperation.
Kind Regards,
Kind Regards,
ML
Mark L's updateReviewer Update
31 Jul 2019, 11:18Policy Number: TERSIO*** . I am currently corresponding with one of your team who is insisting I fill in a form to cancel. You started the contract telephonically, however now you insist I fill in a form to cancel.I have never ever in all my life had to fill in a form to cancell insurance. At most it involved sending a mail, most times a phone call is sufficient. I have done both. But I am not filling in a form and sending your certified copies of ID's and proof of residence.
ML
Mark L's update31 Jul 2019, 11:18
Reviewer Update
Policy Number: TERSIO*** . I am currently corresponding with one of your team who is insisting I fill in a form to cancel. You started the contract telephonically, however now you insist I fill in a form to cancel.I have never ever in all my life had to fill in a form to cancell insurance. At most it involved sending a mail, most times a phone call is sufficient. I have done both. But I am not filling in a form and sending your certified copies of ID's and proof of residence.
Streamline Repairs's replyOfficial
31 Jul 2019, 11:56Dear Sir,
Kindly send us the Policy Number as well as the reason for cancellation to the below email address for a resolution into your complaint and assistance with cancellation.
***
Kind regards,
Kindly send us the Policy Number as well as the reason for cancellation to the below email address for a resolution into your complaint and assistance with cancellation.
***
Kind regards,
Streamline Repairs's reply31 Jul 2019, 11:56
Official
Dear Sir,
Kindly send us the Policy Number as well as the reason for cancellation to the below email address for a resolution into your complaint and assistance with cancellation.
***
Kind regards,
Kindly send us the Policy Number as well as the reason for cancellation to the below email address for a resolution into your complaint and assistance with cancellation.
***
Kind regards,
Streamline Repairs's replyOfficial
31 Jul 2019, 12:11the email address is Complaints@smartuma .co.za
Streamline Repairs's reply31 Jul 2019, 12:11
Official
the email address is Complaints@smartuma .co.za
Streamline Repairs's replyOfficial
31 Jul 2019, 13:06Dear Sir,
Thank you for the received details.
Regards,
Thank you for the received details.
Regards,
Streamline Repairs's reply31 Jul 2019, 13:06
Official
Dear Sir,
Thank you for the received details.
Regards,
Thank you for the received details.
Regards,