RG
Riash G

1 reviews | Active since Mar 2011

17 Jun 2020, 16:09

Don't allow this company to waste your time

I got in touch with the company to fix a minor dent on my vehicle. The next day, the mobile repair team came out to my location. The technician advised that he was the wrong person for the job and could not help. I found this strange, but was willing to forgive the mix up as he stated he would contact his manager so that the correct person could come out to perform the work. However, in the 8 days since then, I've heard nothing back. I tried getting in touch with Gift Bendly, who is apparently the KZN booking agent I'd dealt with initially. I could not get hold of him telephonically or via email. My advice is, don't allow this company to waste your time. There are other providers out there that deliver much better service.

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Replies (3)
Streamline Repairs
Streamline Repairs's reply17 Jun 2020, 16:59
Official
Dear Sir,

Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible. 

Thank you for your cooperation and patience herein. Kind Regards,  Risk Management Complaints Division 
Streamline Repairs
Streamline Repairs's reply18 Jun 2020, 08:01
Official
Dear Sir,

Please be so kind as to email complaints @ streamlinerepairs. co. za with your complaint in writing for further assistance herewith. Kindly include your ID number / vehicle registration number / policy number.
 Kind Regards,  Risk Management Complaints Division 
Streamline Repairs
Streamline Repairs's reply18 Jun 2020, 11:01
Official
Dear Sir,

We are yet to receive feedback from you pertaining to the complaint submitted. 

Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward. 

Kind Regards,  Risk Management Complaints Division