Can not full fill a claim ,Terrible service

<p>on the 3rd March 2017 sumbitted a tyre and rim damagae claim to stream line tellephone number ********** , they made mention claim takes 15mins for approval, policy has been taken when I have purchased my vechicle which was brand new at time of purchase it has been one year and I have decided to claim due to the pot holes and weather in Johannesburg.</p> <p>Every day from the 3rd of March I have been calling streamline mornng and afternoon to find out about my claim, every day was a new consultant who did not no anything about what the product due to that they have asked me for 2 reports from 2 diffrent fittment centres, after sending the reports my claim has been rejected , they then made mention they will send out they assesor to come inspect the rim, one consultant made mention that they will be sent out the next day, the other made mention it takes 48hrs "like seriously" definately a bunch of idiots working there, I there spoke to the manager Thershuin he argues and says they will repair the rim because it will save the company money, customer care says hold on for supervisor and take more tahn 20mins to call the supervisor who never comes, and never return my call and it has been one week however due to the damage of rim I want it replaced due to safety as I am constantly on the road , and a repaired rim is never 100% secure.</p> <p>As per policy we are allowed to claim 10 000 a year a new rim and tyre is coming to R9000.00 and can not be granted authorisation "WHAT BULL **** "</p> <p>So basically we have been **** to just to take a policy with them soon as streamline recieves they payment they give a **** what happens after that to the client , due to this poor service I have assked for my policy to be cancelled and I want all my money which I have paid , as why must they keep my money when I do not recieve the service </p> <p>I urge every one who is treading this DO NOT USE STREAMLINE !!! AS THEY ARE A BUNCH USLESS IDIOTS , who just want peoples money and cannot provide services </p> <p>I am definately going to let this this issue go viral and make sure another dealership do not use they service again and also pressing charges due to my money not being refunded in full , I surely demand a ful refund as I have not used they service, NOT LIKE THEY OFFERED PROPER SERVICE </p> <p>ANYONE REQUIRES MORE INFORMATION ON STREAMLINE POOR SERVICE ARE MOST WELCOME TO CONTACT ME ON ********** 024</p> <p> </p> <p>"""HIGHLY ****ED OFF"""</p> <p> </p> <p> </p> <p> </p>