RC
Ruan C
1 reviews | Active since Nov 2009
08 Mar 2019, 12:21
Wrongly debited
Hi
I cancelled my policy before month end, and sent instructions for payment not to go off, as i did not want to be covered for March. Yet, the debit order still went off.
Can the payment please be reversed, after i specifically asked for it not to go off.
regards Ruan ID: ********** 023086
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Stratum Benefits (Pty) Ltd's replyOfficial
25 Mar 2019, 13:26Dear Ruan,
Thank you for your email.
I have sent your details to our accounts department who will be in touch to resolve this issue.
Regards,
Michele
Thank you for your email.
I have sent your details to our accounts department who will be in touch to resolve this issue.
Regards,
Michele
Stratum Benefits (Pty) Ltd's reply25 Mar 2019, 13:26
Official
Dear Ruan,
Thank you for your email.
I have sent your details to our accounts department who will be in touch to resolve this issue.
Regards,
Michele
Thank you for your email.
I have sent your details to our accounts department who will be in touch to resolve this issue.
Regards,
Michele