AC
Adele C

1 reviews | Active since Jul 2024

29 May 2026, 14:09

Worst service

Stratum is just the worst gap insurance. We submitted a claim beginning of May already the end of month and no feedback . The call centre agent is also useless they keep promising to phone back but with no luck. You take our money every month .

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply29 May 2026, 15:45
Official
Good day Adele,

Thank you for raising your concerns.

The matter has been escalated to one of our Managers.

We will be in contact soon.

Have a good day.

Kind regards,

The Stratum Benefits Team