AC
Adele C
1 reviews | Active since Jul 2024
29 May 2026, 14:09
Worst service
Stratum is just the worst gap insurance. We submitted a claim beginning of May already the end of month and no feedback . The call centre agent is also useless they keep promising to phone back but with no luck. You take our money every month .
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Replies (1)0
Replies (1)Stratum Benefits (Pty) Ltd's replyOfficial
29 May 2026, 15:45Good day Adele,
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply29 May 2026, 15:45
Official
Good day Adele,
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
