JVDM
Johno Van Der Merwe

1 reviews | Active since May 2021

06 May 2021, 20:27

Worst gap cover ever

The worst gap cover ever, monthly amounts always change when you cancel they still take double debuts off and take forever to get back, I wish I could give negative stars they are the worst most unprofessional company ever stay away stay away stay away

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply13 May 2021, 13:31
Official
 
Hi Johno 

Thank you for the opportunity to explain why the past three months’ premiums differed, which we’ve subsequently refunded to you. 

We’re sorry that our partnership didn’t work out, and we apologise for any inconvenience caused. 

Best regards, 

The Stratum Benefits Team