JR
Jaco R

1 reviews | Active since Nov 2009

20 Mar 2020, 19:45

Worst gap cover ever

Let me tell you what! Ill pay the GAP that you refuse to pay even though you are responsible to cover it. More than a month paperwork, mails, letters and then you come back stating you refuse to pay the gap refereed to PMB.

I can see on Hello Peter that its a usual thing for you to delay and refuse to settle claims. Guess what ill take it further with the Ombudsman and also change my policy over to Old Mutual. Cant complain about your service as there is NONE and only draining everyone's pocket on useless gap covers.

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply24 Mar 2020, 13:06
Official
Good Day Jaco, 

Thank you fr getting in touch with us. 

The claim was rejected as your medical aid has paid your services provider. This means you are not left out of pocket. You can also contact your service provider and they will confirm same. 

Regards
Stratum