DO
Diana O
1 reviews | Active since Feb 2019
17 Feb 2025, 14:52
WORSE GAP COVER BY FAR!!!!
Been 2 months and Stratum still have not finalized my application. DISCOVERY WOULD HAVE BEEN A BETTER OPTION!!!!
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Replies (2)DO
Diana O's updateReviewer Update
18 Feb 2025, 11:07STRATUM DOESNT ANSWER THEIR PHONES, HOLD ON FOR HALF AN HOUR AND NO ONE ANSWER THE PHONE.....WORSE GAP COVER EVER.
DO
Diana O's update18 Feb 2025, 11:07
Reviewer Update
STRATUM DOESNT ANSWER THEIR PHONES, HOLD ON FOR HALF AN HOUR AND NO ONE ANSWER THE PHONE.....WORSE GAP COVER EVER.
Stratum Benefits (Pty) Ltd's replyOfficial
19 Mar 2025, 09:33Dear Diana,
Thank you for bringing this matter to our attention, we sincerely apologise for the frustration and inconvenience you have experienced.
We understand your concerns and deeply regret that our service has not met your expectations.
Should there be any future assistance needed please let us know.
Best regards,
The Stratum Benefits
Stratum Benefits (Pty) Ltd's reply19 Mar 2025, 09:33
Official
Dear Diana,
Thank you for bringing this matter to our attention, we sincerely apologise for the frustration and inconvenience you have experienced.
We understand your concerns and deeply regret that our service has not met your expectations.
Should there be any future assistance needed please let us know.
Best regards,
The Stratum Benefits