Waste of time only for claim to be rejected instead of being upfront

Absolutely dissapointing to say the least. After weeks of getting documents for my gap cover claim, it was rejected instead of saying that I was still in the 3 month waiting period. Makes me feel more ill. Seems I should have waited 3 months to get my breathing issues procedure for gap cover to assist. Wish I had a choice on which gap cover to use. This entire process with Stratum has made me feel more sick and stressed than not being able to breathe properly. Not recommended.