Very bad Service and Zero Feedback

<p>@stratumbenefits I am now at my wits end and have given you all the benefit of the doubt I can give you Alesia Smith who is supposed to be a manager never replies to my emails and when I do call she doesn't return the calls I called about 30 min ago spoke to Rose about a refund that needs to be processed to make sure it gets done guess what no one has called me back after I was assured they would call me back by 09:30 seems like stratum works well as long as your paying them but when they need to pay you or give you some CUSTOMER SERVICE then clearly that is not in their vocabulary.</p>