GN
Gustav N

1 reviews | Active since Sept 2016

21 Feb 2022, 09:44

They will ask for more and give you less.

Stratum does pay out for claims. However they will put up your monthly premium, and remove certain items from your cover without letting you know. They will ask for more, and give you less. They will leave you in the lurch, for cover you have been paying for for more than 6 years.

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply07 Apr 2022, 18:56
Official
Good day Gustav,
 
It is not like us to miss a Hello Peter Review whether good or bad. 
 
Thank you for acknowledging that we pay out claims. 
 
Our Gap Cover premium increase for 2022 was a low 3.5% and further to this we hope that we have managed to rectify the misunderstanding. 
 
Thank you for your feedback, we will strive to do better going forward. 
 
Kind regards,
The Stratum Benefits Team