NS
Nicole S
1 reviews | Active since Jun 2022
01 Jun 2022, 20:37
Stratum, worst gap cover
I took gap cover with them almost a year ago, in the process of my claim, which took months, I had to constantly ask for feedback which would only come after my fourth request. The claim was ultimately rejected for reasons which I don’t believe were valid. I would not recommend Stratum at all and instead I should have gone with Sanlam from day 1.
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Replies (1)Stratum Benefits (Pty) Ltd's replyOfficial
02 Jun 2022, 08:21Dear Nicole,
Thank you for bringing your concerns to our attention, we see every feedback as an opportunity to learn and grow as a business.
We have sent your complaint to our Claims Manager for further assistance.
Best regards
The Stratum Benefits Team
Thank you for bringing your concerns to our attention, we see every feedback as an opportunity to learn and grow as a business.
We have sent your complaint to our Claims Manager for further assistance.
Best regards
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply02 Jun 2022, 08:21
Official
Dear Nicole,
Thank you for bringing your concerns to our attention, we see every feedback as an opportunity to learn and grow as a business.
We have sent your complaint to our Claims Manager for further assistance.
Best regards
The Stratum Benefits Team
Thank you for bringing your concerns to our attention, we see every feedback as an opportunity to learn and grow as a business.
We have sent your complaint to our Claims Manager for further assistance.
Best regards
The Stratum Benefits Team
