PC
Phil C
1 reviews | Active since Sept 2019
05 Sept 2019, 15:03
Stratum - no respect for its clients
I also agree with the below. I have been trying for a month to have our claim finalized - after numerous calls, resending of documentation and mailing Claims Manager - no one has had the decency to contact me or update their system. I am shocked and disappointed that a company can treat its clients in this way !!!
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Stratum Benefits (Pty) Ltd's replyOfficial
11 Sept 2019, 15:13Good Day Phil,
Thank you for taking the time to get into contact with us and for taking our call.
We are grateful that you gave us an opportunity to turn this experience into a positive one.
Regards,
Stratum
Thank you for taking the time to get into contact with us and for taking our call.
We are grateful that you gave us an opportunity to turn this experience into a positive one.
Regards,
Stratum
Stratum Benefits (Pty) Ltd's reply11 Sept 2019, 15:13
Official
Good Day Phil,
Thank you for taking the time to get into contact with us and for taking our call.
We are grateful that you gave us an opportunity to turn this experience into a positive one.
Regards,
Stratum
Thank you for taking the time to get into contact with us and for taking our call.
We are grateful that you gave us an opportunity to turn this experience into a positive one.
Regards,
Stratum