SER
Sonya Elizabeth Rougier-Lagane
1 reviews | Active since May 2023
17 May 2023, 09:21
Stratum Gap benefits
Claims take a long time to finalise due to queries about a missing document or detail also taking the full 7 to 10 days to resolve
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Replies (1)
Stratum Benefits (Pty) Ltd's replyOfficial
18 May 2023, 00:24Dear Sonya,
Thank you for the feedback, we are currently streamlining our processes to accomodate the increase in claims submissions that we are getting.
We appreciate your feedback and continued support.
Please feel free to bring any concerns to our attention by sending an email to ***
Best regards
The Stratum Benefits Team
Thank you for the feedback, we are currently streamlining our processes to accomodate the increase in claims submissions that we are getting.
We appreciate your feedback and continued support.
Please feel free to bring any concerns to our attention by sending an email to ***
Best regards
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply18 May 2023, 00:24
Official
Dear Sonya,
Thank you for the feedback, we are currently streamlining our processes to accomodate the increase in claims submissions that we are getting.
We appreciate your feedback and continued support.
Please feel free to bring any concerns to our attention by sending an email to ***
Best regards
The Stratum Benefits Team
Thank you for the feedback, we are currently streamlining our processes to accomodate the increase in claims submissions that we are getting.
We appreciate your feedback and continued support.
Please feel free to bring any concerns to our attention by sending an email to ***
Best regards
The Stratum Benefits Team