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graeme T
1 reviews | Active since Oct 2011
06 Jan 2025, 11:28
stratum benefits - no way to contact them ?? email /phone no answer ??
HI I HAVE BEEN EMAILING / CALLING / AND TRYING TO GET SOME INFO ON MY CLAIM FROM 20TH DECEMBER - NO ANSWER ON THE NUMBER ON THE WEB , WHATTSAPP ? AND EMAIL .. is stratum still on holiday ?
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Stratum Benefits (Pty) Ltd's replyOfficial
08 Jan 2025, 07:40Dear Graeme
We are sorry to hear about your dissatisfaction regarding our service.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
Please accept our sincere apologies for any frustration caused.
Best regards,
The Stratum Benefits Team
We are sorry to hear about your dissatisfaction regarding our service.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
Please accept our sincere apologies for any frustration caused.
Best regards,
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply08 Jan 2025, 07:40
Official
Dear Graeme
We are sorry to hear about your dissatisfaction regarding our service.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
Please accept our sincere apologies for any frustration caused.
Best regards,
The Stratum Benefits Team
We are sorry to hear about your dissatisfaction regarding our service.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
Please accept our sincere apologies for any frustration caused.
Best regards,
The Stratum Benefits Team