RB
Reginald B
1 reviews | Active since Jan 2020
03 Feb 2026, 07:41
Poor service and incompetence.
What a bunch of *********** *****s.
It all started with an *********** broker. Now they can't even get my debit orders right. Don't return your phone calls or emails. How can I trust you with my claims? In case no one knows, these guys are underwritten by Gaurdrisk. The insurer was found guilty in court for not paying out COVID-19 claims.
The result - Having to join another Gap Cover and have another 3-month waiting period. Thanks a lot.
Helpful (0)
Replies (1)0
Replies (1)Stratum Benefits (Pty) Ltd's replyOfficial
03 Feb 2026, 09:30Good day Mr. Bolton,
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply03 Feb 2026, 09:30
Official
Good day Mr. Bolton,
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Thank you for raising your concerns.
The matter has been escalated to one of our Managers.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
