RB
Reginald B

1 reviews | Active since Jan 2020

03 Feb 2026, 07:41

Poor service and incompetence.

What a bunch of *********** *****s.

It all started with an *********** broker. Now they can't even get my debit orders right. Don't return your phone calls or emails. How can I trust you with my claims? In case no one knows, these guys are underwritten by Gaurdrisk. The insurer was found guilty in court for not paying out COVID-19 claims.

The result - Having to join another Gap Cover and have another 3-month waiting period. Thanks a lot.

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply03 Feb 2026, 09:30
Official
Good day Mr. Bolton,

Thank you for raising your concerns.

The matter has been escalated to one of our Managers.

We will be in contact soon.

Have a good day.

Kind regards,

The Stratum Benefits Team