YK
Youlandi K
1 reviews | Active since Aug 2019
09 Apr 2020, 21:43
Poor pathetc service
I have submitted my claim to Stratum Gap cover a month ago, with no correspondence received back from them . We have been paying for the last four years and now we dont even get a response from them for our claim . Absolute pathetic service will definitely NOT advise anyone to ever get involved with them.
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Replies (1)
Stratum Benefits (Pty) Ltd's replyOfficial
14 Apr 2020, 14:12Good Day Youlandi,
Thank you for reaching out to us and the claim sent in on 20 March 2020.
We have been advised that the claims team has reached out to you.
Kindly accept our apologies for the delay experienced.
Regards,
Stratum
Thank you for reaching out to us and the claim sent in on 20 March 2020.
We have been advised that the claims team has reached out to you.
Kindly accept our apologies for the delay experienced.
Regards,
Stratum
Stratum Benefits (Pty) Ltd's reply14 Apr 2020, 14:12
Official
Good Day Youlandi,
Thank you for reaching out to us and the claim sent in on 20 March 2020.
We have been advised that the claims team has reached out to you.
Kindly accept our apologies for the delay experienced.
Regards,
Stratum
Thank you for reaching out to us and the claim sent in on 20 March 2020.
We have been advised that the claims team has reached out to you.
Kindly accept our apologies for the delay experienced.
Regards,
Stratum