Poor

Stratum emergency / medical aid scheme must be the worst experience in our lives. My mother took it out. First time was admitted to emergencies. TOOK MET 8 MONTHS TO sort the payments after endless demand from the hospital for tests not paid, which was part of the plan. Eventually sort. After this one dr visit and eventually just paid the Dr ourselves, again after almost 4 months emails back and forward. Cancelled the plan 1 November, received a mail that is was send to the dpt to cancel. 3 months later mail again to inform the premium is still going off. Nothing? Just a mail to say 'cancellation, we are on it"> another follow up now. Absolutely will NOT recommend anyone I know to even try this for their parents. Its not worth it, the admin sucks and even the complaint centre was useless in resolving anything within a proper timeline. Not worth it.