AP
Alveera P
1 reviews | Active since Aug 2019
10 Jan 2024, 13:07
Pathetic service from Stratum Benefits for gap cover
Pathetic service from Stratum benefits, they are quick to sell you cover, but come time to pay for shortfalls they do not pay a single cent. Very very disappointing, I dont recommend going with stratum benefits for gap cover, they are completely useless and not trustworthy.
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Stratum Benefits (Pty) Ltd's replyOfficial
10 Jan 2024, 13:39Dear Alveera,
We are sorry to hear about your dissatisfactions regarding your claim.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
A senior consultant will be assigned to your complaint in the interim.
Best regards,
The Stratum Benefits Team
We are sorry to hear about your dissatisfactions regarding your claim.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
A senior consultant will be assigned to your complaint in the interim.
Best regards,
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply10 Jan 2024, 13:39
Official
Dear Alveera,
We are sorry to hear about your dissatisfactions regarding your claim.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
A senior consultant will be assigned to your complaint in the interim.
Best regards,
The Stratum Benefits Team
We are sorry to hear about your dissatisfactions regarding your claim.
We would like to investigate this matter further, please send us an email with the details of your complaint (claim number) to *** and we will gladly assist.
A senior consultant will be assigned to your complaint in the interim.
Best regards,
The Stratum Benefits Team