CK
Chana K
1 reviews | Active since Jul 2015
10 Nov 2020, 12:08
Pathetic plan
I have been pushed from pillar to post to try and get my money. No document is good enough. Now it is as if Im the first person to claim for such an event and they want to start investigations. They try to make you give up so you don't get your money!
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Replies (1)
Stratum Benefits (Pty) Ltd's replyOfficial
11 Nov 2020, 11:39Good Day Chana,
Thank you for engaging with us.
The investigation is necessary to establish whether or not the claim was processed correctly by the medical aid scheme, We are guided by ICD10 codes thus you can be assured that this is not an avoidance tactic. As soon as the investigation is completed feedback will be provided.
Our claims team will contact you once again to respond to any questions regarding what PMB's are.
Regards
Stratum
Thank you for engaging with us.
The investigation is necessary to establish whether or not the claim was processed correctly by the medical aid scheme, We are guided by ICD10 codes thus you can be assured that this is not an avoidance tactic. As soon as the investigation is completed feedback will be provided.
Our claims team will contact you once again to respond to any questions regarding what PMB's are.
Regards
Stratum
Stratum Benefits (Pty) Ltd's reply11 Nov 2020, 11:39
Official
Good Day Chana,
Thank you for engaging with us.
The investigation is necessary to establish whether or not the claim was processed correctly by the medical aid scheme, We are guided by ICD10 codes thus you can be assured that this is not an avoidance tactic. As soon as the investigation is completed feedback will be provided.
Our claims team will contact you once again to respond to any questions regarding what PMB's are.
Regards
Stratum
Thank you for engaging with us.
The investigation is necessary to establish whether or not the claim was processed correctly by the medical aid scheme, We are guided by ICD10 codes thus you can be assured that this is not an avoidance tactic. As soon as the investigation is completed feedback will be provided.
Our claims team will contact you once again to respond to any questions regarding what PMB's are.
Regards
Stratum