4G
4U2C2 Grobler

1 reviews | Active since Mar 2009

12 Apr 2022, 11:38

Outstanding service : Stratum Benefits (Gap Cover)

My husband had a complex back operation on 13 February 2022 and a Gap Cover Claim was subsequently submitted to Stratum Benefits for the shortfall not paid by our medical aid. The service and response we received from Stratum Benefits were absolutely outstanding. The process was seamless, the consultants we dealt with professional and our expectations exceeded by far. Thank you, Stratum Benefits, for walking the extra mile and for keeping to your promises. You deserve this big compliment for your commendable service...!

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Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply12 Apr 2022, 12:15
Official
Dear Mrs. Grobler,

Thank you for sharing your experience, we always aim to be the best part of your day and we are thrilled to hear that we have exceeded your expatiations.

We hope that Mr. Grobler has fully recovered and that all is well with him. A big thank you to you guys for choosing us as your preferred Gap Cover Provider.

Best regards
The Stratum Benefits Team