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Nalika N

1 reviews | Active since Sept 2025

08 Sept 2025, 09:10

Outstanding client service

Chatted to a consultant Emanuel - I don’t get his surname. His colleagues names is Sajel.

Emanuel was exquisite. So helpful and professional. Reassured me that he will call me back with feedback.

Called to check if I did receive the feedback.

When I did compliment him, he gracefully said Thank you Mam. He paused and reluctantly told me about this survey.

Very impressed.

Thank you

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply09 Sept 2025, 08:42
Official
Dear Nalika,

Thanks for complimenting Emmanuel on delivering exceptional service.

We'll let him know that his name is in our Hall of Fame.

Have a great day.

Kind regards,

The Stratum Benefits Team.