AV
Anna V

1 reviews | Active since Oct 2015

12 Aug 2019, 16:24

NO SERVICE AT ALLLLLLLLLLL

never in my whole life received such bad service from any place .The service is not too bad because there is NO SERVICE >Its just promises and promises and lies .I logged a claim for a doctors account that was not paid and they just ignored it but the minute I have send a cancellation via email they want to wake up and telling me they working on it .Really do they Know what does the word mean of working on a claim . NO FEEDBACK at all .I wonder if gap cover really exist .My opinion its a waste of money that i can spend much better than to pay for 3 years and got nothing back . Your service SUCK !!!!!!!!!!!!!!!!!!!

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply13 Aug 2019, 12:58
Official
Good Day Anna, 

Thank you for providing us with the outstanding documents that you have sent us which were the reason why the assessment on your claim could not be completed. 

You will receive feedback on the claim soon, as telepathically discussed with our claims agent. 

Regards 
Stratum