AA
Altus A
1 reviews | Active since Apr 2020
22 Jun 2021, 07:41
No Reply
Not getting any service at all, e-mails are not being answered. Friday the 25th of June it will be a month that I am waiting for my claim to be resolved. My doctor does not want to supply me with a new script because he has not been paid. The Doctor also supp**** Stratum with the relevant info for the claim to be processed.
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Stratum Benefits (Pty) Ltd's replyOfficial
22 Jun 2021, 13:35Hi there Altus We’re sorry for the delay in getting your claim finalised. We were waiting on your doctor’s report. Good news! Your claim has now been finalised and approved. Check your inbox for claim feedback. We’re confident that your next claims experience with us will be a breeze. Best regards,The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply22 Jun 2021, 13:35
Official
Hi there Altus We’re sorry for the delay in getting your claim finalised. We were waiting on your doctor’s report. Good news! Your claim has now been finalised and approved. Check your inbox for claim feedback. We’re confident that your next claims experience with us will be a breeze. Best regards,The Stratum Benefits Team